Statewide Automated Victim Assistance and Notification (SAVAN)

Statewide Automated Victim Assistance and Notification

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What is SAVAN?

SAVAN (Statewide Automated Victim Assistance and Notification) helps victims of crime get custody status and court information about offenders. It is a free 24-hour per day service that is available in both English and Spanish. In addition, SAVAN automatically notifies registered victims of important events, such as release of an inmate or *scheduled court events

Who Can Use the SAVAN Service?

Anyone. Anyone may call the SAVAN hotline at 1-877-NCSAVAN for custody status information. In addition, anyone may register for custody change notification directly through the SAVAN hotline.* By state law, only victims of crime designated for services may register for court event notification.

How Do Victims get Information and Register?

  • Call 1-877-NCSAVAN (1-877-627-2826) and follow the prompts to hear custody status information and register for automated notification.
  • Click here for direct registration or,
  • Go on line and visit www.vinelink.com for notification.
  • * Only victims of crime designated for services by state law may register for court event notification. Victims should contact the local District Attorney’s office for more information.

Are Registrations Confidential?

Yes. All SAVAN registrations are confidential.

Overview of SAVAN

SAVAN is a product of Appriss, Inc. Appriss, located in Louisville, Kentucky, pioneered victim notification systems nationally with their victim information and notification everyday (VINE®) system and was hired as the contractor to develop the SAVAN network for North Carolina. The system provides up to date custody status and Court Case information for any offender behind bars in the Department of Corrections and a majority of the state’s county jails located in North Carolina. SAVAN also includes the ability to register for notification on any changes to an offender's custody status or updates on case information regarding that offender.